Our Service Level Agreements
Entry SLA
R3500.00
- R1500.00 Start Up Fee
- Graphic Design Services
- Website Development & Maintenance
- Fixed 10 Hour Limit @ R350 per hour
- 72 hour deadlines
- Urgent Work (24 hour deadline) @ R400.00 per item
- Minimum 3 month contract
Gold SLA
R11 500.00
- R2500.00 Start Up Fee
- Graphic Design Services
- Industrial Design Services
- Website Development & Maintenance
- Fixed 40 Hour Limit @ R287.50 per hour
- 48 hour deadlines
- Urgent Work (24 hour deadline) @ R250.00 per item
- Minimum 6 month contract
Platinum SLA
R20 000.00
- R3500.00 Start Up Fee
- Graphic Design Services
- Industrial Design Services
- Website Development & Maintenance
- Fixed 172 Hour Limit @ R116.27 per hour
- 24 hour deadlines
- Minimum 12 month contract